Design challenge: Miro. Improving hybrid collaborative sessions

The challenge: Hybrid Workshops

Eduardo Gómez Ruiz, our mentor for this project is a UX Researcher at Miro. He challenged us to look at the future of hybrid collaborations:

DEFINE THE PROBLEM

1.Empathise | Develop a deep understanding of the problem
1.1 User research
1.1.1
User Research. Qualitative Method: Interview
1.1.2 User Research. Quantitative Method: Survey

1.2 Business Analysis.
1.2.1 Business Analysis. Competitive Analysis:
1.2.1.1 Feature comparison
1.2.2 Business Analysis. JtBD (Jobs to be Done)

SOLVE THE PROBLEM

3.Ideate | Brainstorm all possible solution (good and bad)
3.1 Ideation / Brainstorm

Road Map— Miro
Roadmap — Miro

DEFINE THE PROBLEM

1.Empathise | Develop a deep understanding of the problem

User’s opinions about Hybrid sessions — Miro
User’s opinions about Hybrid sessions — Miro
User Research: Quantitative Results — Miro
User Research: Quantitative Results — Miro
SurveyResult
A result form our Quantitative Survey
Feature comparison of Miro’s competitors
Feature comparison of Miro’s competitors
  • When I’m following an hybrid collaborative session from my remote space, I want to have a full overview of what is happening on the onsite space. So I can follow the session and not getting distracted.
User Persona. Attendant and Facilitator — Miro
User Persona. Attendant and Facilitator — Miro
User Journey — Miro

SOLVE THE PROBLEM

3. Ideate | Brainstorm all possible solution (good and bad)
3.1 Ideation / Brainstorm

Mid-fi — Miro
Hi-fi — Miro
Focused Detail Final Hi-Fi Prototype
Audio-Speaking-Options
Audio Speaking Animation Options — Miro

Learnings and conclusions

The learnings about this project are related with our failures.

AR & tracking-Magnet rolling board
Left: AR & tracking: tokens for the people using physical whiteboard — Right: Magnet rolling board with 360° camera & QR scanning
AR & QR scanning — Miro
AR & QR scanning — Miro

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Rocío Albertos Casas

Rocío Albertos Casas

I’m Rocio. A UX | UI Interaction Designer with a user centric approach to solve problems. https://www.rocioalbertos.com/